Shipping policy
Postage and Packaging of the Goods are as detailed on the shop page of website; please note that the respective fees are all based on Royal Mail first class (UK) or Royal Mail Airmail (Europe and Rest of World) current rates plus the costs of jiffy bag, shipping papers and the cost from our order distribution company.
Please note that the charges are clearly identified as UK, ONLY (as at Jan 2023)
Please contact us via email at enquiries@thebeachtowelclip.com regarding sales enquiries for
Postage and Packaging charges are listed as single pack, up to 4 packs and 5 to 8 packs. This is based on unit weight and relative charges from Royal Mail. Enquiries for sales of 8+ packs contact us via email at enquiries@thebeachtowelclip.com
There are some rural areas on the UK mainland that may be subject to a higher delivery charge.
Most of our Goods are delivered by first class post in a jiffy bag and have been designed to fit through most letter boxes. If no-one is at the delivery address when the package is delivered and there is a problem with posting the package, Clear details of this will be on the “sorry we missed you” card that will be left by the courier.
If the delivery address refuses delivery of the Goods or if you do not respond to the “sorry we missed you” card left by the courier, your order will be returned to us and we will then wait for you to contact us before we re-fund you your money after deducting the return postage costs.
We will only deliver your Goods to the shipping address given when completing the Payment details.
Incorrect delivery details
If an incorrect delivery address has been given and another party has signed for the Goods, we will not be held responsible for any loss incurred as a result.
Re-delivery process
For larger Goods that are delivered by our courier, please ensure that you are able to accept delivery. In the event of a failed delivery on the first attempt, arrangements will need to be made with us to re-deliver the product at your convenience. However, this will incur an additional charge which will need to be agreed and paid for before the Goods are dispatched again.